In the context of a rapidly growing organization, the evaluation of Human Resources processes was carried out to increase operational efficiency.
Maintain existing HRIS and implement new functions related to process and tool evolution.
Integral part of the existing HRIS team, responsible for evolving the tool to meet the changes in the processes in place, as well as studying the new features available in the tool and implementing those of direct interest to the client.
Support:
- Handle level 2 (HR) support requests
- Ensure data quality
Continuous improvement:
- Process evolution: Adjust the tool by configuring the necessary changes to reflect the evolution of the processes.
- Evolution of the tool’s functionalities: After each product release, detect and mitigate potential impacts, and identify new functionalities that could benefit the customer.
- Implementation of new functionalities: Through a clear definition of the needs, implementation of new functionalities, testing, production launch.
- Coordination with the implementation partner on specific points.
- Change management following the implementation of the new features through the realization of guides and adapted training.
- Create reports and dashboards for HR and business to support decision making.
- + de 600 tickets clôturés par le département HRIS en 2 ans
- Unifications des plans d’absence en jours pour une meilleure expérience utilisateur
- Mise en place de la fonctionnalité de ‘Feedback’ dans le cadre de la gestion de la performance, pour pallier aux limites de sécurité liée a l’ancienne configuration.
- Automatisation de 15 types d’attestations dans Workday, qui a permis de retirer la charge de travail imputée au HR FrontDesk
- Création de tableaux de bord aux HRBPs leur permettant de suivre l’approbation des recognition awards en lien avec les budgets des départements.
- Création de rapports pour suivre la qualité des données.
